Access the back office

Who has access to our platform? What roles and permissions can you have? How do you log in? Discover all the details now!

Roles and permissions

In website back office systems, roles and permissions are essential to regulate access and actions within the platform. Here are all the available roles and permissions in our Site Factory.

 

Administrator

Site Manager

Content Contributor

Webform Viewer

Create user accounts
Create & modify pages 
Add media resources
Manage taxonomies
Configure functional settings
Manage webforms

 

Internal and external usage

Internal users

For internal employees, you can directly contact Site Factory administrator to create accounts.

Request for a new account

External users 

If you're an agent working on a particular website project, please ask your internal contact to set up an email address with Veolia. Once that's done, you can reach out to us to set up your access.

Log in to the back office

Once we approve your request, the credentials will be shared with you. You will then be able to use them to log in to the back office. Additionally, you can change the password as needed after logging in.

 

User account management policy 

  • After 6 months of inactivity: Your account will be blocked.
  • After 10 months of inactivity (i.e. 4 months after your account has been blocked): Your account will be deleted.

To avoid any interruption of service, we strongly recommend that you log in regularly to your site's administration interface. Reminders will be sent to you before each expiration date to enable you to renew your access.

 

Need an account for new comers? 

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